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If the issue is not resolved, delete the whole folder that you found in step D. Restart the application, and check whether the issue is resolved.This will delete the Office preferences that you set during the initial start of the application. Delete this file by dragging it to the trash.Look for a folder whose name ends ".Office," and open it.
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To display this folder, hold down the OPTION key while you click the Go menu. Note The Library folder is hidden in Mac OSX Yosemite. On the Go menu, open the root/hidden Library folder.Make sure that all Microsoft Office for Mac programs are closed.Step 2: Remove Excel preferences and Office settings
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